| Indicator | Measurement unit | Malpensa T1 | Malpensa T2 | Linate | |
|---|---|---|---|---|---|
| Perception of the cleaning level and functionality of toilets | % of satisfied passengers | Target 2017 | 91.2% | 86.0% | 90.0% |
| 2017 Result | 90.3% | 86.6% | 89.7% | ||
| Perception of the cleanliness level at the airport | % of satisfied passengers | Target 2017 | 95.0% | 95.0% | 95.0% |
| 2017 Result | 97.5% | 95.4% | 92.6% | ||
| Airports in numbers | T1 | T2 | Linate | ||
| Total number of toilets | 546 | 147 | 250 | ||
| Total number of disabled toilets | 57 | 13 | 15 | ||
Source: SEA, Doxa
At Malpensa and Linate airports, the spaces available to passengers and the hygienic services are constantly controlled so that cleanliness is guaranteed throughout the day. At all airport areas, hygienic services are available for persons with reduced mobility. Passenger satisfaction regarding the cleanliness and functionality of toilets is lower than that regarding airport cleaning in general, but is still in line with targets.